The Eden Hotels, Naddi

Terms & Conditions

Check-In Check-Out Policy

The standard check-in time is 2:00 PM and standard check-out time is 12:00 PM.

Documents Required During Time Of Check-in

Booking confirmation via E-mail/ SMS (with Booking ID) and a valid Photo ID (with address) is required for all the guests. Photo ID poofs accepted are Driver's License, Voter’s Card, Passport and Ration Card. Note: PAN Cards will not be accepted as valid Photo ID Card.

Early Check-in Policy

Our policy with regards to early check-ins are:

  • Early check-in between 8 AM and 2 PM can be allowed without any extra charges, but will be subject to availability.
  • Early check-in for guests arriving before 8 AM will be charged at the full previous day's rate.

Late Check-out Policy

Our policy with regards to early check-out are:

  • Late check-out up to 3 PM can be accommodated at no extra charges, but will be subject to availability.
  • Late check-out after 3 PM will be charged at the full next day's rate.

Reservation Policy

  • All reservations are confirmed against payment.
  • Customers must agree to responsible conduct. Any behaviour below acceptable standards can result in guest being asked to leave premises with no compensation or refund.
  • Child Policy: A maximum of 2 children up to the age of 8 years are allowed free of charge subject to room occupancy capacity. Extra person/bed charges are applicable for anyone above 8 years of age.
  • Occupancy Policy: The maximum number of occupants in a room depends on the hotel and the room category. This can be found out during booking of the rooms for different hotels.
  • Visitor Policy: Visitors are not allowed beyond 10 PM in the hotel. Non-resident guests must get registered as an extra occupant in the room to stay beyond this time.
  • Pet Policy: No pets are allowed inside the premises/property where the accommodation is situated.
  • Right to Admission: The Eden reserve the right to deny admission or ask particular guests to leave the property to ensure safety and comfort of other guests. This may include cases such as denial of admission to local residents, unmarried & unrelated couples, amongst others. The decision taken by the The Eden management shall be final and binding in all such situations.
  • Visitor Policy: Visitors are not allowed beyond 10 PM in the hotel. Non-resident guests must get registered as an extra occupant in the room to stay beyond this time.

Cancellation Policy

  • Cancellations more than 7 days prior to arrival – No Charge
  • Cancellations less than 7 days prior to arrival – 50% Charge.
  • Cancellations less than 48 hours prior to arrival and No Shows – Full Charge.
  • No refund once you have checked in if you want to leave before your checkout date.
  • Any funds received from outside of India for bookings cannot be refunded outside of India.
  • Pet Policy: No pets are allowed inside the premises/property where the accommodation is situated.
  • Right to Admission: The Eden reserve the right to deny admission or ask particular guests to leave the property to ensure safety and comfort of other guests. This may include cases such as denial of admission to local residents, unmarried & unrelated couples, amongst others. The decision taken by the The Eden management shall be final and binding in all such situations.
  • Visitor Policy: Visitors are not allowed beyond 10 PM in the hotel. Non-resident guests must get registered as an extra occupant in the room to stay beyond this time.